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Because Apple makes the hardware, the operating systems, and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.
Enjoy 2 years of peace of mind when you buy AppleCare+ for Headphones.
Every set of AirPods, Beats earphones, or Beats headphones comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support. AppleCare+ extends your coverage to two years from your AppleCare+ purchase date and adds up to two incidents of accidental damage protection every 12 months, each subject to a service fee of $29, plus applicable tax.1 In addition, you’ll get 24/7 priority access to Apple experts via chat or phone.2
One stop for support
AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.2
- 24/7 priority access to Apple experts by chat or phone
- Mail-in repair3: Mail in your headphones using a prepaid shipping box provided by Apple
- Carry-in repair3: Take your headphones to an Apple Store or other Apple Authorized Service Provider
- Express Replacement Service: We’ll ship you a replacement device so you don’t have to wait for a repair.
Hardware coverage
AppleCare+ provides repair or replacement coverage, both parts and labor, from Apple-authorized technicians.
Service coverage includes the following:
Check Beats Serial Number Online Banking
- Your AirPods, Beats earphones, or Beats headphones
- Battery1
- Included USB charging cable
- Up to two incidents of accidental damage protection every 12 months, each subject to a service fee of $29 plus applicable tax
Whether you’re sitting in the comfort of your home or office or on the go, you can call and get direct access to Apple experts for questions on a wide range of topics, including:
- Using Siri
- Bluetooth connectivity
How to buy
- Purchase AppleCare+ with your new headphones.
- Or buy it within 60 days of your headphones purchase:
- At an Apple Store (inspection of headphones and proof of purchase are required)
- By calling 800-275-2273 (requires you to provide proof of purchase)
AppleCare+ available for:
- Beats Solo Pro
- Beats Solo3 Wireless
- Beats Studio3 Wireless
- BeatsX
- Powerbeats
See AppleCare+ Terms and Conditions for complete product details.
Get support now by phone or chat,
set up a repair, and more.
Call Apple Support at 1-800-APLCARE.
Contact Apple SupportGet support for all of your
Apple devices in one app.
Get the Apple Support appLook for your serial number
To make the serial number easier to read, move to a well-lit area, put your device under a strong light, or use a magnifier. You can also take a photo of the number with your mobile phone, then zoom in on the photo.
If you have the original packaging for your Beats product, you might see the serial number near the barcode. You might also be able to find the serial number on the original product receipt or invoice.
You can also find your serial number using your iOS or Android device.
Headphones
Solo Pro
Expand your headband and look at the slider above the left earcup.
Other Beats headphones
Expand your headband and look at the slider above the right earcup.
Check Beats Serial Number online, free
Beats EP (after July 2017)
Beats EP (prior to July 2017)
Earphones
Beats Flex
Powerbeats Pro
Powerbeats3 Wireless
Check the cable between the left and right earbuds.
BeatsX
Check Beats Serial Number Online Store
urBeats, Tour, and Powerbeats2
Check Beats Serial Number Online
Speakers
Pill and Pill 2.0
Check the rubber strip on the bottom of your speaker.
Pill+
Pull back the rubber strip on the back of your speaker and look above the USB port.
Pill XL
Pull back the rubber flap covering the ports on the back of your speaker. The serial number is printed on the inside of the flap. It begins with RAVE, followed by more letters and numbers. Learn about the Beats Pill XL speaker recall program.
Check Beats Serial Number Online Download
Find your serial number using your iOS or Android device
To find the serial number of your Beats product when it's connected to your Android device or paired in the Beats app for Android:
- Open the Beats app.
- Scroll to 'Under the hood: Serial number.'
To find the serial number of your Beats product when it's connected to your iOS device, go to Settings > General > About > [name of your Beats product] > Serial Number.